August 20, 2007
Intermittant access problems with EbscoHost
Users of the EbscoHost databases (Academic Search Premier, Business Source Premier, etc.) may encounter an intermittant “Application Level Exception” error message while using a database. It has been observed to happen when a user attempts to change from one database to another, for example.
This is due to a glitch between the latest upgrade of the Ebsco interface and the proxy authentication software the library users to allow access to electronic resources for off-campus users. They are working to fix this problem. At this time, I don’t know when this will be corrected.